Refund and Returns Policy
The purpose of the return policy is to simplify the refund process for our customers. We make confident that our consumers have no problems getting a refund. Our top concern is ensuring our customers receive the product in good condition and with no inconvenience. However, our straightforward refund policy will surely be helpful if they do need to request a return. This policy lays forth precise guidelines that indicate when a customer may or may not ask for a refund. Dailymeds.com is committed to giving you a fantastic purchasing experience that is as simple and stress-free as is humanly feasible. You can return our products and receive a refund if you follow the guidelines in the below policies if you are unsatisfied with them. The products must be refunded within seven days of delivery. Due to concerns for the health and safety of the general public, not all products are refundable.
Proof of Purchase:
Before contacting us for a refund, please keep your order number or receipt close to hand, as it will expedite the refund process.
You are eligible for a refund if you decide to cancel. However, this is only relevant if the item is shipped from somewhere other than our warehouse.
Order Cancellations:
Unshipped orders are eligible for free cancellation. Delivery may also be cancelled if it arrives 30 days after the scheduled delivery date. If the goods shipped to you are damaged or in error, we will replace them at no cost or issue a refund. A refund will be given only if the delivered order number and shipping order ID match. The client (name specified in the shipping address) must be present when receiving the merchandise. You will not be entitled to a refund or exchange if another party accepts the order.
Sent incorrect product:
If the wrong item is delivered, you must notify our customer care within seven days of receiving the order. After reviewing the problem, our staff will give you a pre-paid shipping label to return the item. You can then decide whether to reship the appropriate development or get a complete refund. Delivered broken or defective products should be reported to our customer care within seven days of delivery. Please include our order number and a description of the product’s condition. Our customer service staff will carefully analyze your options before offering you a replacement item or a complete refund.
"Hassle-Free Returns, Guaranteed Satisfaction: Our Promise to You."
Delivery Delay:
Several factors can cause a delivery delay, including limitations imposed by your resident country, problems with customs, COVID-19 requirements, etc. Please verify the whereabouts of your cargo by clicking the tracking link we issued you in your email if your product has yet to be received by the estimated delivery date. Contact our support team if you can’t locate any information, and we’ll let our delivery partners know how your delivery is going. We will send you the product again for free if you have yet to receive it. Please be aware that we cannot send the order again or issue a refund if you provided the wrong mailing address while ordering the product. In the following scenarios, we reserve the right to refuse a refund or reshipment of products: You accidentally ordered the wrong product or products; You have consumed all or part of the product; You are returning the item because your prescription has changed, even if you have already broken the seal or strip.You supplied the wrong mailing address since you were absent when the order was delivered. The bar code, price tag, or invoice for the delivered products has been tampered with or lost.
Return of Funds:
The same method of payment will be used to process all accepted refunds. For instance, if you used a credit card to make the purchase, the refund will be handled in the bank account linked to the credit card. Please be aware that all reimbursements will be executed once our team approves them. If we discover any inconsistencies in your justification for the refund, we have the right to refuse it. If you request a bogus refund, claiming the quality of our items is inferior or spurious, or if you do anything that damages the name of our brands or partners, we may take the required legal action or impose a permanent ban on your account.
